Refund & Cancellation Policy

At Get Well Hospital and Ultrasound Pvt Ltd, we aim to provide a smooth experience for all patients.

Appointment Cancellation

• Appointments may be cancelled or rescheduled up to 24 hours before the scheduled appointment.
• Cancellation requests should be made through our website or by contacting the hospital directly.

Refund Policy

• If an appointment is cancelled within the permitted time, the eligible amount will be refunded to the original payment method.
• Refunds are generally processed within 5–7 business days, depending on the payment provider and bank.
• Consultation charges may be non-refundable once the consultation has been completed.
• Charges for diagnostic tests, procedures, medicines, or treatments already availed are non-refundable unless otherwise determined by the hospital.

Hospital-Initiated Cancellation

If the hospital cancels an appointment due to doctor unavailability or other unavoidable circumstances, patients may choose either:

• A full refund, or
• Rescheduling the appointment without additional charges.

Payment Errors

In case of duplicate payments or transaction failures resulting in an incorrect debit, please contact us with your payment details. After verification, the eligible refund will be processed.

Contact Us

For refund or cancellation requests, please contact:

Get Well Hospital and Ultrasound Pvt Ltd
Bye Pass Road, Railpar, Shamli, UP - 247776
Phone: 9999946416
Email: Getwellhospnusg@gmail.com